**Please see our updated policies for the latest scheduling information**
The COVID-19 pandemic is a serious issue and we are changing some of our hospital policies to help reduce the spread of this novel virus. Beginning Wednesday, March 18th, WVH will be reducing hours of operation to care for sick patients only, until community exposure restrictions are lifted. We will not be scheduling wellness appointments, annual exams, or tech visits for the next few weeks. The exception to this will be adult dogs and puppies that need to stay on their preventative booster vaccine schedules and other patients that receive regular injections for chronic diseases or allergies.
**Our hours of operation will be 9am to 2pm Monday through Friday and 9am to 1pm on Saturdays.**
During this time please follow these guidelines when scheduling sick pet appointments:
1. To prevent the spread of illnesses, please do not come to our clinic if you are sick. Clients with the flu or flu-like symptoms should not come into the building and should reschedule their appointments to a later date. If your pet is ill and needs care please have a healthy family member or friend bring your pet in for you.
2. If you are a client who has traveled internationally, we ask that you reschedule your appointment for at least 2 weeks from the time you returned. The Centers for Disease Control and Prevention advise that travelers returning from international travel should self-isolate for 14 days to ensure they have not contracted the virus.
3. If you need medication or prescription diet refills please utilize our online pharmacy whenever possible. If your medication must be filled at the clinic then we will call you when it is ready for pick up and collect payment over the phone at that time. To avoid additional foot traffic inside the building, please call the clinic from your car when you arrive and we will bring your medication to you.
4. If you do not feel comfortable coming into the clinic but you have a sick pet that requires care, please let us know. We would be happy to collect your pet from your car and have our technician and veterinarian communicate with you over the phone.
We will keep you updated as this is a rapidly evolving situation and we will get back to routine wellness care as soon as possible. For more information on how OCVID-19 is impacting pets and their owners please visit: https://veterinarypartner.vin.com/default.aspx?pid=19239&id=9548687. Please do not hesitate to call us with any questions. Thank you for your patience during this unprecedented time.