To provide the best care possible,
we operate on an appointment-only basis.
Appointments can be made by phone (734) 971-5800
Please review all of the policies below before making your visit.
Our Hours:
We are currently offering in person or curbside appointments for wellness and sick patient visits. All technician appointments will remain curbside.
Monday: 8:00am - 5:30pm
Tuesday: 8:00am - 5:30pm
Wednesday: 8:00am - 5:30pm
Thursday: 8:00am - 5:30pm
Friday: 8:00am - 5:30pm
Saturday: 9:00am - 1:00pm on select Saturdays, listed below.
Sunday: Closed
We are closed between noon - 1pm Monday through Friday for lunch.
Holiday Hours: 03.29.24 - Close at 2:00 pm, 05.27.24 - Closed, 07.04.24 - Closed, 09.02.24 - Closed.
UPCOMING SATURDAY HOURS:
New Client Application:
Washtenaw Veterinary Hospital is accepting new clients.
Please email ALL previous records available along with the completed new client registration form to reception at frontdesk@wvhcares.com
Once we have your new client registration form and all previous records in hand, our receptionist will call you to schedule an appointment. NO APPOINTMENT WILL BE MADE UNTIL ALL ABOVE INFORMATION IS OBTAINED.
We are requiring a $50 deposit for all new clients. This deposit will be put toward the final total at the end of your appointment. If your appointment is missed or not canceled 48 hours prior to the scheduled time no refund will be provided. If two establish care appointments are scheduled and missed you will no longer be accepted as a new client.
Policies:
Appointment Policy
Please note that if you arrive more than 10 minutes past your scheduled appointment time, you may be asked to reschedule.
We know your time is valuable, and we make every attempt to see you promptly at your scheduled time. During business hours, emergency cases are seen immediately when needed and always receive top priority, which is why occasional appointment delay is inevitable.
Missed appointment policy
We require advance notice for all appointment cancellations to allow the veterinarians maximum availability for their patients. If existing clients cancel their appointment less than 24 hours before it takes place they will be subject to a $50 fee (this includes any missed/no show appointments). This fee must be paid prior to future office visits.
New clients are required to cancel appointments 48 hours prior to scheduled time. In addition, new clients who miss a second appointment will not be permitted to schedule future appointments.
Patient Arrival Policy
For the safety of all animals in our care, we require that all of our patients' rabies vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings, and other pets. To ensure the safety of you, your pet, and our other clients, all dogs must be kept on a leash while in the waiting area and all cats must be presented in an appropriate cat carrier.
Payment Policy
We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, CareCredit, cash and personal checks.
Privacy Policy
Washtenaw Veterinary Hospital recognizes the importance of protecting the personal privacy of its clients and its patients. Your privacy is also protected in our hospital. At no time is any information given out about the client or the pet without the consent of the owner.
After Hour Emergency:
If you have an emergency after we have closed for the day, please contact one of the following care providers:
Emergency Veterinary Hospital
5245 Jackson Road Suite E
Ann Arbor, MI 48103
(734) 369-6446
emergencyvetannarbor.com
Blue Pearl - Ann Arbor
4126 Packard Street
Ann Arbor, MI 48108
(734) 971-8774
bluepearlvet.com/ann-arbor-mi/
Animal Urgent Center 215 N Maple Rd Suite A-1
Ann Arbor, MI 48103 (734) 531-7540 https://animalurgentcenter.com/
Animal Emergency Center (AEC) - Novi
24360 Novi Road Suite A
Novi, MI 48375
(248) 348-1788
aec.vet/contact